Privacy Policy

1. Information we collect

We may collect your name, email address, telephone number, account details, marketing preference, order information, payment status, support messages and technical information such as browser, device, IP address and activity logs.

2. How we use information

We use information to create and secure accounts, process and fulfil orders, deliver checker details, provide support, prevent fraud, maintain the website, measure performance and comply with applicable legal obligations. Marketing messages are sent where you have consented or where otherwise permitted by law.

3. Payments and service providers

Payments are processed through payment service providers such as Paystack. SellePins receives transaction status and reference information but does not need your mobile money PIN or full payment-card credentials. We may use hosting, email, analytics, advertising and security providers where necessary to operate the service.

4. Cookies, analytics and advertising

Essential storage supports security and core website functions. With your permission, analytics technologies help us understand website use and advertising technologies may measure or personalise advertising. You can accept, reject or change optional choices through Cookie settings in the footer.

5. Retention and protection

We keep information only for as long as reasonably necessary for orders, customer support, security, accounting and legal obligations. We use administrative and technical safeguards, but no online system can guarantee absolute security.

6. Your choices and rights

Subject to applicable law, you may request access, correction or deletion of personal information, object to certain processing, withdraw marketing consent or ask questions about how your information is handled. Withdrawing consent does not affect processing already lawfully completed.

7. Children

Where a user is not legally able to agree to these practices independently, a parent or guardian should assist them. We do not knowingly request more personal information from children than is needed to provide the requested service.

8. Contact

For privacy questions or requests, email admin@sellepins.com.